Virtual Assistant FAQ: Answers to some of the questions you may have about working with a Virtual Assistant. If you think of any more, please contact me.
Rates vary, but expect to pay between £25–£40 per hour for a professional UK-based VA. It’s pay-as-you-go flexibility, without the long-term overheads.
Virtual Assistants are skilled, flexible, reliable and cost-effective.
You get the expert support you need—without the overheads.
❌ No tax, NI, or pension contributions
❌ No holiday or sick pay
❌ No need for office space or equipment
✅ Just results (and no office drama, or complaining about you behind your back)
A Virtual Assistant (VA) provides remote support for all the behind-the-scenes admin that keeps your business running smoothly:
Email and calendar management
Invoicing and payment chasing
Website content updates
CRM and data organisation
Research and customer service
Blog formatting and social post scheduling
Process improvement and more
If it’s back-office, chances are I do it.
You’re in the right place! I work with overwhelmed solo entrepreneurs who are juggling everything alone — inboxes, invoices, websites, calendars, and all the admin in between.
Based in Rochdale, Lancashire, I provide practical, friendly support with zero faff and flexible options that grow with your business. If you’re ready to stop doing it all yourself, let’s chat.
It depends on your pain points! Most of my clients start with tasks like:
Inbox management
Invoicing
Calendar juggling
Website tweaks
These create instant breathing room. From there, I can help with systems, automation, and repeat tasks you don’t need to be doing yourself.
Email or text is preferred — I like to stay in flow. But if you’d rather talk, message me first and we’ll book in a time that suits us both.
Not at all. I offer flexible support tailored to your needs. Whether it’s ad-hoc support or a regular retainer, I’ve got you covered.
Minimum: 1 hour/month for ad hoc
Minimum: 5 hours/month for retainers
Need less than that? Let’s talk about it.
Absolutely. I’m registered with the ICO and follow GDPR compliance.
I can sign an NDA, use secure systems, and provide a data processing agreement if you don’t have one already.
Here’s a quick breakdown:
Admin & Operations
Inbox and diary management
CRM setup and updates
Invoicing & payment chasing
Data entry
File and folder organisation
Content & Marketing
Blog uploading and formatting
Social scheduling
SEO / GEO content review
Engagement with comments/messages
Growth Tasks
Research
Customer service (email-based)
Surveys and process improvement
If it’s admin, I’ve probably got a process for it.
Most of my clients don’t know what to delegate at first — and that’s normal. I’ll help you spot the quick wins: repetitive, time-consuming tasks that take up too much brain space. We start small and build trust from there.
Great question — and one every business owner should ask.
Yes, I’m experienced and capable (like many VAs), but the difference is in the fit. Do we click? Do feel confident letting me take the reins? Check out my About, LinkedIn, or Instagram and see if i’m your kind of VA. If so let;s connect and have a chat.
Of course! Start with a one-off project or mini package. Most of my clients begin this way before moving to regular support.
I offer three options: fixed-price packages, ad hoc hourly support, and monthly retainers — so you can choose what works best for your needs.
Packages and retainers are paid upfront.
Adhoc hours and retainers are time tracked using a reliable tool, with clear summaries provided to you.
Invoicing is simple, transparent, and jargon-free.
If you’re drowning in admin and want to breathe again, contact me. I’ll help you get unstuck. Fast.
